CAREERS

Thank you for your interest in joining our team!

ArtsBoston has been serving Greater Boston’s arts and cultural community for over 40 years. Our team is small and mighty. Each new hire has the opportunity to make a big difference not only within our office walls, but also out in the world for our membership of over 170 arts and cultural organizations and thousands of residents and visitors that live, work and play here.

ArtsBoston is an equal opportunity employer, committed to hiring individuals who reflect the diversity of Greater Boston. People of color and members of the LGBTQ community are strongly encouraged to apply.

If you are passionate about the arts, deadline and service driven, team oriented and thrive in small, innovative environments, we want to hear from you!

INTERNSHIPS

ArtsBoston relies on the ideas and contributions of diverse and talented students and accepts applications on a seasonal rolling basis. All ArtsBoston internship opportunities are designed to help students meet their educational goals while advancing our organization’s mission.

To apply, please send resume and cover to jobs@artsboston.org with ‘INTERNSHIP’ in the subject line along with the semester you are looking to work.

Current Openings:

Membership and Capacity Building Manager

Position Summary:  

The Membership and Capacity Building Manager manages the relationship between ArtsBoston and its 165+ performing and visual arts member organizations and develops capacity building and professional development workshops to build the strength of the arts and culture sector. ArtsBoston’s capacity building focuses on two areas: Audience Development and Equity, Diversity, and Inclusion (EDI). The Membership and Capacity Building Manager will work closely with the Director of Marketing and Audience Lab Director to develop workshops that provide valuable training and insight into audience development and engagement through an equity lens, as well as tackle sector-wide arts and culture organizational challenges surrounding various issues of equity, diversity, and inclusion.

Duties and Responsibilities

Membership:

  • Set and report-out on annual membership goals
  • Identify and recruit new member prospects to meet annual membership goals
  • Manage the ArtsBoston membership renewal process, including finalizing and distributing annual materials and processing submissions
  • Manage ArtsBoston’s member email communications, including monthly member newsletter, weekly complimentary ticket offers, and special announcements.
  • Serve as the first point of contact for new and current member inquiries
  • Maintain member database and email list
  • Assist the Digital Marketing Manager to keep membership information current on the ArtsBoston website
  • Work with accounting office to ensure accurate financial records and to process invoices for membership dues
  • Recommend, as needed, ArtsBoston presence at select special events including public arts festivals, tourism partner events, and member events. Manage logistics for those events
  • Attend special events and meetings as necessary, including evenings and weekends on occasion

Capacity Building:

  • Develop an annual plan to provide 6-8 capacity building workshops for members in Audience Development and EDI; create programming inclusive of local and national experts in the field.
  • Work with the Director of Marketing on a strategy to engage community partners, community connectors, and university partners to establish cross-sector commitment to EDI work
  • Organize 6-8 informal member group sessions to address and provide space for affinity conversations about pressing topics (audience development or EDI focused)
  • Oversee administration of the ArtsBoston Audience Initiative market knowledge database program and develop materials and programs to ensure usage and engagement.
  • Assist in the management of interns as needed
  • Other duties as required

Knowledge and Experience

  • Bachelor’s degree; 3-5 years of experience working in arts administration, advertising/sales or some other related field with direct experience in managing client or customer relationships
  • Passion for Equity, Diversity, and Inclusion, and strong knowledge of local and national trends in EDI work
  • Knowledge of and passion for Greater Boston’s arts and culture.
  • Good judgment with the ability to effectively manage the expectations of others, make sound decisions within the scope of work and elevate issues as needed
  • An optimistic attitude and a willingness to help with the ability to interact positively with the public and staff
  • Excellent verbal and writing skills with a demonstrated ability to express ideas clearly and concisely, including editing and creating original content
  • Demonstrated ability as a “self-starter” who shows the initiative to carry assignments beyond the original instruction in anticipation of future opportunities
  • Strong organizational skills, deadline, and service driven, team oriented

Job Structure

This position is full-time, Monday-Friday with occasional weekend and evening hours required for special events. Salary is commensurate with experience. ArtsBoston offers comprehensive benefits including health, dentaFSA, and life insurance plans and a 401k retirement savings plan. ArtsBoston is deeply committed to hiring individuals who reflect the diversity of Greater Boston. People of color, members of the LGBTQ community, and people with disabilities are strongly encouraged to apply.

How to Apply

Submit cover letter and resume to johnb@artsboston.org. No phone calls, please.

Director of Marketing and Communications

 Position Summary:

ArtsBoston is seeking a highly creative, accomplished, and energetic marketing professional to leverage its recent successes and to develop new business opportunities and partnerships in support of the organization’s mission and in service to its members. The Director of Marketing and Communications’ job is to tell the story of ArtsBoston to generate positive, top-of-mind awareness of ArtsBoston’s mission and services among consumers and key stakeholders while maximizing revenue through our programs.

As a key member of the senior management team, the Director of Marketing and Communications is charged with developing and implementing a comprehensive strategic marketing and communications plan and leading all marketing, sales, and public relations functions of ArtsBoston. S/he will oversee BosTix sales online and at the ArtsBoston Booths, the ArtsBoston Calendar, as well as our advertising and sponsorship work. Reporting to the Executive Director, the Director of Marketing and Communications manages a team that includes the Audience Development Manager, Digital Marketing Manager, Advertising Sales Manager, and customer service representatives.

Duties and Responsibilities

Revenue:

  • Develop annual marketing and communications plan and budget with Senior Staff.
  • Conduct market research, data analysis, and identify market trends to inform strategies and development of institutional programming.
  • Maximize advertising revenue and develop new ways to monetize existing assets.
  • Establish annual and quarterly earned revenue goals for ArtsBoston business to consumer and business to business programs.

Operations:

  • Work with Audience Development, Digital Marketing, and Ad Sales Managers to implement marketing and communication strategies.
    Work with Membership and Capacity Building Manager to develop workshops and other audience development resources for the field.
  • Develop annual lead generation campaigns to increase ArtsBoston subscription rates.
  • Develop engaging content marketing based strategies to increase website and social media engagement.

Institutional Advancement

  • Develop a public relations strategy in partnership with a PR consultant to build brand awareness of ArtsBoston and its programs.
  • Identify key constituents and community partnerships to enhance ArtsBoston programs, which align with its mission.
  • Direct communications internally and externally across the organization.
  • Develop, solicit, and steward corporate sponsorships for ArtsBoston programs.
  • Develop, solicit, and steward media partnerships.
  • Work with senior management to execute an annual report, reflecting institutional growth, program development, and opportunities to deepen engagement with funders, members, and larger community.

Knowledge and Experience

The ideal candidate will be a strategic thinker who understands the important role that arts and culture plays in making Greater Boston a unique and exciting place, and is passionate about helping us to better tell the stories of our impact. S/he will be a collaborative leader internally and externally with the ability to build strong, mutually beneficial relationships with a broad and diverse constituency. The new Director must have demonstrated success developing and sustaining revenue-generating partnerships, driving e-commerce sales, and implementing marketing strategies.

  • Minimum seven years of experience in marketing, communication, and sales in arts, culture, and entertainment
    Self-motivated, creative thinker with entrepreneurial zeal
  • Superior written and verbal communication skills, strong organizational and managerial capabilities, and ability to prioritize and manage multiple tasks
  • Understanding of equity, diversity, and inclusion in the arts and knowledge of and experience in developing inclusive marketing strategies
  • Ability to work independently or in teams; collegiality to inspire others to work toward achieving common goals
    Knowledge of Greater Boston arts scene

Job Structure

This position is full-time, Monday through Friday. Occasional weekend and evening hours will be required. Salary is commensurate with experience. ArtsBoston offers comprehensive benefits including health, dental, and life insurance plans, a healthcare flexible spending account (FSA), and a 401(k) retirement savings plan. ArtsBoston is deeply committed to hiring individuals who reflect the diversity of Greater Boston. People of color, members of the LGBTQ community, and people with disabilities are strongly encouraged to apply.

How to Apply

Please send cover letter and resume to jobs@artsboston.org. In the cover letter, please be specific about why you are interested in this senior position and what online consumer sales and marketing experience you could bring to ArtsBoston. No phone calls, please.